AVOID fraudulent emails

During these changing times, it's important now more than ever that you remain alert against scams and fraud criminals targeting you and your business through 'phishing' emails. 

Phishing is a form of cybercrime in which fraudsters claiming to be from a legitimate organisation ask recipients to verify sensitive information, such as their passwords or credit card details. These emails also often present a sense of urgency that pressure you into completing the requested action as soon as possible. 

Although these emails can look convincing, here are a few ways to identify a fake email and defend yourself from phishing attacks: 

MINDCOOL WILL NEVER ASK YOU TO CONFIRM YOUR PERSONAL OR FINANCIAL DETAILS OVER EMAIL

Any emails from us will always state '@mindcool.com' as the address, which will be displayed next to the 'From' name 

What should I do if I receive a suspicious email? 

If you receive any emails claiming to be from Mindcool that you believe are scams, please report them by forwarding them to fraudoffice@mindcool.com and then delete them from your inbox. Do not click any links or open any attachments contained within these emails. 

For more indepth independent advice click here https://www.ncsc.gov.uk/guidance/suspicious-email-actions

Wording Acknowledgement to 123 Reg

Mindcool adopts high end security technology: 

to protect data against accidental loss 
to prevent unauthorised access, use, destruction or disclosure 
to ensure business continuity and disaster recovery 
to restrict access to personal information 
to conduct privacy impact assessments in accordance with the law and our business policies 

The Mindcool website: https://mindcool.com uses TLS Transport Layer Security which is the newer and natural evolution of SSL 3.0. The newer version TLS 1.2, is  impenetrable to dangerous attacks since it features strong ciphers and encryption methods. You can be confident when you purchase through the Mindcool website. You can check this by looking for the https:// prefix and the green lock in the address bar. 

Technical Details 

Connection Encrypted (TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384, 256bit keys, TLS 1.2) 

Mindcool adopts high quality total web security and maintains protection against viruses by high quality software.