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Dealing with Angry People
  • Dealing with Angry People
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$9.99

This audiobook will equip you with proven techniques to successfully communicate with angry people and protect yourself from violence

Have you ever been angry? I’m sure you have. How did it feel? What caused it? Did you lash out physically at furniture or people or just fume quietly?

Have you ever experienced an angry customer, or patient, or family member and been at a loss as to how to calm things down? Upon reflection have you maybe sometimes escalated the anger in the other person by arguing or speaking over or interrupting their angry rant?

Have you ever seen someone reach a point where they do kick furniture about or even raise a hand to strike you?

This audiobook is designed to give you an understanding of what anger is and when encountered in someone else what to do and what not to do to calm things down and reach a more rational way forward.

Psychologists recognise three types of anger: 1. There is hasty and sudden anger often connected to the impulse for self-preservation. It is shared by human and other animals, and it occurs when the animal, the person, is tormented or trapped. 2. Then there is the more common settled and deliberate anger possibly a reaction to perceived deliberate harm or unfair treatment by others. 3. And finally, dispositional anger often related more to character traits than to instincts or cognitions. Irritability, sullenness and churlishness are examples of this

In this audiobook we will be focusing mostly on type 2 where the anger is settled and deliberate, possibly a reaction to perceived deliberate harm or unfair treatment. Of course you may encounter all three types.

Some examples of the type 2 kind of anger might include a customer, who is complaining about the standard of the product they have purchased, or the householder who is angry at the engineer who is trying to get their electricity supply back on, or their heating repaired on a cold winter’s day.

Whether they are right or wrong, their perception is that you or your organisation is to blame and they will vent their anger and hopefully not their violence, on you.

You might work in a shop, or a bank, or you might be a social worker visiting your clients at their homes? You might be a nurse or Doctor dealing with unruly patients in Emergency on a Saturday night, or a police officer for whom the angry person is a frequent occurrence. Whatever your role in life you are going to encounter an angry person at some point. Be prepared.

By Sarah Connor: Narrated by Sarah Connor

The H.E.A.R.T system used by courtesy of Mindcool Author: Alan MacQuarrie

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Meditation for Leaders: Total Stress Relief
  • Meditation for Leaders: Total Stress Relief
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$3.99

Whether you lead as a start-up entrepreneur, FTSE board member, director in the public sector or a CEO of a multinational organisation, I am sure you will be familiar with the isolation and loneliness of a leadership position and the pressures of the many risks to be mitigated on a daily basis. A recent piece of research on the stress of leadership found that eighty-eight per cent of leaders report that work is a primary source of stress in their lives and that having a leadership role increases the level of stress.

This audio presentation from Mindcool will provide you as a leader with practical ways to use meditation to combat the stress in your life.

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Surviving a Nuclear Blast
  • Surviving a Nuclear Blast
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$3.99

Surviving a Nuclear blast: What to do before; during; and after the emergency.

By Sarah Connor: Narrated by Sarah Connor

At the time of production, North Korea's itchy trigger finger has sparked fears of a nuclear Armageddon, but if a rogue nation ever decides to fire a nuke, and things escalated to Third World War levels, what are the chances of surviving an attack?

Here are the answers

The Producers would like to acknowledge the support and advice of FEMA and Homeland Security USA

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Acing Exams
  • Acing Exams
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$3.99

Studying for and sitting examinations can be a very challenging and stressful experience for all of us, including “A star” students. Because we want to give our very best and to perform well on the day, it is entirely normal to feel anxious or nervous. That is why it is important to develop sufficient levels of confidence, without being over confident or too complacent, minimize the nerves and enable us to do ourselves justice.

To help you become confident at exams and achieve your highest possible grades two things are essential:

  1. Firstly acquiring good study habits and skills, throughout the academic year, and

  2. Developing techniques for keeping calm and confident just before and during exams.

This audio presentation will explore a number of techniques to prepare you for exams so you are calm and confident on the day.

By Sarah Dylan: Narrated by Sarah Dylan

Includes input from Professor Aidan Moran and Dr Denis McBrinn

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Relax: Escape from the Stress in Your Life
  • Relax: Escape from the Stress in Your Life
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$3.99

A full 30 minute progressive muscular relaxation session guided by the hypnotic voice of Norman Brook.

This recording is designed to teach you to relax, to escape from the stress of everyday life, forget your worries and just let go.

To get you to relax we are going to ask you to perform a series of exercises. When a muscle is contracted and then relaxed it returns to a state that is more relaxed than before the contraction took place. To achieve a totally relaxed state we need to perform a series of exercises that contract and relax all the muscles in your body. Eventually only a few seconds will be needed to achieve full body relaxation. Take time to learn this and like self directed relaxation the results can be very rewarding.

By Norman Brook and Emma Thurston

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Relax: Forget Your Worries and Let Go
  • Relax: Forget Your Worries and Let Go
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$3.99

A full 30 minute self directed relaxation session guided by the hypnotic voice of Norman Brook .

This recording is designed to teach you to relax, to escape from the stress of everyday life, forget your worries and just let go.

Self directed relaxation aims to relax each of the body’s muscle groups while emphasising slow, easy breathing and visualisation of the tension flowing out of the body. The objective of this training is to gradually help you to reduce the time needed to achieve complete relaxation.

While initially it will take several minutes to go through these instructions, with some practice greater and greater relaxation should be achieved in less time.

Eventually only a few seconds will be needed to achieve full body relaxation. Take time to learn this and the results can be very rewarding.

By Norman Brook and Emma Thurston

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Your Inner Life: Finding Happiness
  • Your Inner Life: Finding Happiness
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$3.99

The key to developing your true potential and being happy. By Sarah Connor: Narrated by Sarah Connor

In seeking answers to many of life’s questions, the great teachers have talked about “going inward". Divine power within can bring about transformation in our lives once we know it and trust it. Having an “Inner Life” is the key to developing our true potential.

Studies on happiness suggest that 20% of what makes us happy in life is to do with our mental attitude. If we have a positive outlook on life, are flexible, open to change and have resilience to bounce back from life’s disappointments then we are happier and enjoy life more. Although we have inherited some of our mental attitude from our gene pool there is a great deal we can do to develop our mental well being and emotional health.

This audio presentation covers the areas of: Faith, courage, prayer and meditation, sense of wonder, serving others, integrity, peace of mind, sound mental wellbeing, positive affirmations, mindfulness, gratitude, acceptance, and forgiveness.

Developing an inner life is about being open to experiences and forces that could be influencing our destiny.

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This Thing Called Stress
  • This Thing Called Stress
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$3.99

To help you to understand and reduce the physiological and psychological consequences of stress.

There are many consequences of stress and this recording highlights these consequences or symptoms as this information will be of immediate use in recognising stress in ourselves and others. This recording also provides useful information on the range of methods to combat the negative effects of stress.

By Emma Thurston: Narrated by Emma Thurston

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